This is websupport

We provide one of the best solutions in cloud-computing and servers in central Europe with thousands of satisfied users in three markets. Many of them grew from a mere web hosting to their own cluster of dedicated servers; others came to us from a global competitor just because of our support and knowledge of technology. Join us in developing the online world in Europe. The job of a Key Account Manager in one of the most dynamic segments in IT that will deepen your knowledge of technology.


I really like this and I want to join
Salary
starting at 1500€ + variable pay
Location
Bratislava
Type of Employment
Full time, on site, TPP / freelance
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You will be excited to go to work

A WEEK IN YOUR LIFE AT WORK

  • Monday: The week begins with a regular team-wide weekly report. You get an overview of what is happening in the company. You process requests and opportunities that came in during the weekend, either from the website or leadgen tools and campaigns.
  • Tuesday: You go on a business meeting, where you're accompanied by a senior presales administrator helping you learn about the needs of the potential customer. When you return, you start working on a proposition, the admin supplies you with technical solutions and the partner specifies hardware availability and its provision into the data center. You provide the customer with access to our demo environment in the cloud, where they can test the basic functionality of the solution that is in the works.
  • Wednesday: You're keeping track of requests that the existing customers send to administrators as tickets. You give feedback to the product manager, who came from the customer. You prepare the regular report on new deals from the previous month that will be discussed with the team and the leadership.
  • Thursday: Today, you're setting up services and creating billing profiles for new customers. You're processing invoices from suppliers and helping your Hungarian collagues prepare propositions.
  • Friday: You can also expect project days devoted to actively improving our existing solutions – either those that are in-house or private solutions for our large customers. You educate yourself, train your colleagues, check up on our data centers or, in case of large-scale projects, meet with partners. We expect you to take initiative in devising solutions that would improve the infrastructure and services for our clients. We’ll be happy to support your ideas.

WHAT WE EXPECT FROM YOU

  • previous experience with B2B sales
  • experience with managing customers (accounting)
  • interest in gaining knowledge of products and services
  • drive in seeking new opportunities
  • you'll be the voice of customers in the company
  • fulfilling plans and objectives (KPI)
  • basic technical knowledge
  • positive mindset
  • constructive problem solving
  • logical and analytical thinking
  • responsibility and flexibility, active approach
  • self-management, both team and individual work
  • willingness to learn and grow
  • EN (daily verbal and written communication)
  • category B driving license

WHAT YOU CAN EXPECT FROM US

  • Complete onboarding: info on our product, team, processes, billing, support
  • Fixed and variable salary components
  • Employment contract with an indefinite period
  • Support from an experienced team: colleagues always ready to help you with stuff you don't feel confident about and who help you develop the best side of you.
  • Trust in your abilities: your opinion and your voice will be heard when creating and implementing complex infrastructures
  • An opportunity to grow: we encourage you to attend meetups and conferences, both as an attendee or a speaker, learn foreign languages and deepen your knowledge thanks to internal trainings and workshops
  • Space for yourself: Multisport card to cover your sports activities, 6 extra holiday days, a possibility of home office
  • Our coolture: hackathons, grill parties, breakfast, Xmas party and other teambuilding activities with your team, a cool office with refreshments, a terrace, regular massages and a work out system
I'm going Up

I'm in!

First, you’ll get a call from Vierka, our HR manager, and have a chat about what we both expect from our cooperation. Then you'll receive a simple assignment to draw up a proposition. During the more personal face-to-face, we’ll go over your experience in more detail and you can ask us anything and everything about the job offer – all of that to make sure we’re a good match for each other. In the second round, we'll go deeper into business-related questions, especially sales, and specify your start date and financial compensation.
Vierka Tomčíková
HR Manager
Fero Volár
Head of Server Products
Luboš Lahký
Chief Marketing Officer






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