What is Pay as You Grow?
You really pay as you grow. If, for example, you need licence coverage just for the operating system and some accesses, the price will increase only when you need more. Such changes are applicable on monthly basis.
Can I import my own image with Windows applications as VPS?
No, at the moment, we don’t support importing own images to the Virtual Server service. Such option is only available in case you have a licence extended to License Mobility and the image in service Virtual Data Centre at the import.
Do you offer administrated Windows?
At the moment, the Sever Management service isn’t available for the Windows operating system. We only install, configure applications and tools leased with SPLA programme.
Does dedicated server have remote management?
Yes, there’s the iKVM console available for a dedicated server, you can activate it directly in the WebAdmin framework. You can restart a server, or connect to it short-term directly from a desktop for necessary service intervention. A long-term use of such access isn’t supported.
Is it possible to back-up server?
Server back-up is available at request. We can offer SMB share with the server which you can use to back-up systems and applications. SMB share is compatible with Windows Server Backup Utility. Or, you can use your own tool working with a network storage.
Is it possible to extend capacity with Storage?
The Storage service isn’t available for the Windows operating system.
Do you offer monitoring for Windows?
Yes, system monitoring for servers with Windows is available.
Can I use my own Microsoft licence?
For servers licences with SPLA, you cannot use your purchased licence. An exception applies when using License Mobility rights provided that the given software and its licence model allows it. That means that a customer must have own licences extended to Licence Mobility. The WebSupport company is listed in the Authorized Mobility Partners List for such use.
Can you provide me the Microsoft licence for the hardware I own?
No, we provide licences only for our servers that we lease as a service – either physical or virtual.
Can I install any application on the server?
Every software needs to be licensed, that’s why it’s important to get information on licensing options. We lease you our infrastructure (LaaS), so the given software must be compatible with such model. Some applications, for example, need licensing of the whole virtual environment, otherwise they cannot be run and need separated and dedicates system resources.
The WebSupport company and Microsoft reserve the right to anytime audit the Windows Sever operating system and its applications to verify the correctness of licensing.
I need an older version of the applications or Windows, is it possible?
We recommend installing such operating systems and applications that are still supported - there are software updates available. It’s possible in some cases but it’s necessary to count with the option that such software may be charged according to the licence model of the Microsoft corporation. If you need an application in a different edition, version, or licence model; don’t hesitate to contact us
and we’ll find the best solution together.
I need more remote accesses
It’s not a problem, we can install Active Directory on the server and the RDS (Remote Desktop Services) together with required number of accesses. Just get in touch with
I need to decrease / the number of licences
Do not hesitate to contact us
and we’ll check if we can run the application you require in our environment.