Frequent questions

WebSupport ponúka pestré portfólio svetových domén a je najväčším registrátorom na Slovensku. Získať môžete akúkoľvek doménu, ktorá je voľná a nikto ju zatiaľ nevlastní. Zistite viac...

Kúpa domény je jednoduchá záležitosť. Ak máte premyslený názov, stačí navštíviť podstránku nášho overovača a zistiť, či je doména voľná. Zistite viac...

If you want to become an owner of an .sk domain, when ordering it’s necessary to submit your SK-NIC HANDLE - identification code of the holder. The national registrar will provide you with the code: sk-nic.sk

The holder’s identification code (SK-NIC HANDLE) is assigned by the national domain registrar: sk-nic.sk. To obtain it, it’s necessary to fill in the F1 form (request for user status) on www.sk-nic.sk and send it to the sk-nic address. Don’t forget to fill in the box proxy registrar: WEBS-0001, to let us register your domain under your identification. It’s necessary to do this just once. Then we’ll be able to register all .sk domains for you.

1. Fill in the order on our website and put in the comment section that it’s regarding the change of registrar.
2. Upon approval of the order, we’ll send you the F5 form - Change of Registrar from sk-nic, which a domain holder must sign and subsequently send to the sk-nic address.
3. After the sending and approval of the change of registrar form, sk-nic informs us about the DNS change.

Providing that .sk is in status OK and you order it with custom or unlimited hosting for 1 year, you do not have to pay any fee for the change of registrar. Without hosting the price for change of registrar is € excluding VAT.

Domény .sk registrujeme ihneď po spracovaní objednávky a zahraničné domény po úhrade objednávky. Domény sú plne funkčné do 24 hodín. Zistite viac...

Pri objednávaní .eu domény musíte najskôr zistiť, či je vami vybraná doména ešte voľná. Ak je doména voľná, vyplníte objednávku a o všetko ostatné sa už postaráme my. Zistite viac...

Každá internetová doména má okrem základných dát o sebe aj informácie, ktoré na prvý &nbsp;pohľad nie sú viditeľné. Ako sa k nim dostať? <a href="/en/faq/ako-overit-komu-patri-domena">Zistite viac...</a>

Pokiaľ máte záujem o registráciu .sk domény na vlastný SK-NIC identifikátor, musíte v objednávke tento identifikátor uviesť. V opačnom prípade sa doména automaticky zaregistruje na WebSupport, ako držiteľa domény. Zistite viac

There is nothing to worry about, we will notify you by email at reaching 90% of its capacity. If you also happen to exceed 100%, the service will not stop working immediately. We will give you the time to order further space or delete data over.

This option will be certainly added over time, but we have decided to prefer other features at the beginning. Meanwhile, you can use the option of manual migration or wait for automated migration.

There are no changes. You can continue to extend and buy "Old" hostings at the same conditions as before . We will probably withdraw old hostings from sale over time, but we will inform you about it in advance.

You can change the parameters of the prepaid hosting with us any time. Just contact us through our email and the change will apply without your website going offline.

The data, e-mail and also databases of every hosted site are backed up with us for a period of 14 days. In case you need backup, just let us know through our contact e-mail. You’ll find your back ups in your WebAdmin.

It’s possible to test all websites prior to the DNS change. You can test it before the launch at http://d.websupport.sk/domain.tld

WebSupport podporuje v rámci programu FreeWeb nádejné začínajúce webové projekty, prezentačné stránky webdizajnérov, programátorov, grafikov, umelcov a neziskové organizácie. <a href="/en/faq/poskytuje-websupport-free-webhosting">Zistite viac...</a>

• Virtual server shuts itself down after 7 days of expiration
  
• Data will be deleted 7 days after expiration of the virtual server
  
• The server will be relaunched if you credit the amount within these 14 days

Management, monitoring and backup of OS Linux applications running on VPS is in your full control. You can order the services with us if you are interested.

Ponúkame viacero alternatív cloudových riešení. Stačí si len vybrať podľa vašich požiadaviek. Zistite viac...

Termín Cloud označuje vo všeobecnosti priestor na internete, kde môžete ukladať všetky druhy informácií. Ak hovoríme o Cloud computingu, hovoríme o poskytovaní služieb, aplikáciíí alebo programov uložených na serveroch. <a href="/en/faq/co-je-to-cloud-a-cloud-computing">Zistite viac...</a>

Server housing (alebo server hosting) je služba prenájmu, alebo umiestnenia serveru v priestoroch datacentra poskytovateľa. Zákazník má plne k dispozícii celý server a nie je nikým obmedzovaný. <a href="/en/faq/co-je-to-server-housing">Zistite viac...</a>

Like all other configuration settings also PHP version is in your management. The change is quite easy, just follow our tutorial.

Yes, it’s possible. The servers are usually assembled from commonly available components. They are quite easy to replace and add.

If needed, there is the option of combining several dedicated servers in one solution. Just contact us at obchod@websupport.sk.