{"id":19010,"date":"2021-03-30T14:47:13","date_gmt":"2021-03-30T12:47:13","guid":{"rendered":"https:\/\/www.websupport.sk\/podpora\/?post_type=ht_kb&p=19010"},"modified":"2024-07-23T16:33:42","modified_gmt":"2024-07-23T14:33:42","slug":"websupport-status-page","status":"publish","type":"ht_kb","link":"https:\/\/www.websupport.sk\/podpora\/kb\/websupport-status-page\/","title":{"rendered":"Websupport Status page"},"content":{"rendered":"\n

Slu\u017eba Websupport Status page<\/strong> dostupn\u00e1 na adrese https:\/\/status.websupport.sk\/<\/a> poskytuje inform\u00e1cie o stave slu\u017eieb a podporn\u00fdch aplik\u00e1ci\u00ed<\/strong>. Ak\u00fdko\u013evek probl\u00e9m definujeme ako incident<\/strong>, \u010do je udalos\u0165, ktor\u00e1 sp\u00f4sob\u00ed nedostupnos\u0165 alebo zn\u00ed\u017eenie kvality slu\u017eby<\/strong>, ktor\u00e1 si vy\u017eaduje reakciu. Incident sa pova\u017euje za vyrie\u0161en\u00fd, ke\u010f sa slu\u017eba vr\u00e1ti sp\u00e4\u0165 do svojho plne funk\u010dn\u00e9ho stavu.<\/p>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

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Komponenty Status page <\/strong>s\u00fa rozdelen\u00e9 pod\u013ea jednotliv\u00fdch slu\u017eieb (dom\u00e9ny, webhosting, servery, at\u010f.) a \u010fal\u0161\u00edch podporn\u00fdch slu\u017eieb ako webov\u00e1 prezent\u00e1cia, WebAdmin, REST API a podobne.<\/p>\n\n\n\n

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Slu\u017eba Websupport Status page<\/a> je najvhodnej\u0161ie prv\u00e9 miesto, na ktor\u00e9 by mali smerova\u0165 va\u0161e kroky v pr\u00edpade, \u017ee m\u00e1te podozrenie na probl\u00e9m s niektorou z na\u0161ich slu\u017eieb<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n

Ak\u00e9 inform\u00e1cie poskytuje<\/h2>\n\n\n\n

Na Status page s\u00fa komunikovan\u00e9 incidenty, ktor\u00e9 aktu\u00e1lne prebiehaj\u00fa<\/strong>, s\u00fa pl\u00e1novan\u00e9<\/strong> alebo sa v minulosti udiali<\/strong> (tie s\u00fa dostupn\u00e9 za posledn\u00fdch 7 dn\u00ed). Incidenty m\u00e1me interne definovan\u00e9 v troch skupin\u00e1ch pod\u013ea ich z\u00e1va\u017enosti a dopadu na z\u00e1kazn\u00edkov.<\/p>\n\n\n\n

    \n
  • Kritick\u00fd incident s ve\u013emi vysok\u00fdm dopadom<\/strong> – napr. \u00fanik d\u00e1t, rozsiahly bezpe\u010dnostn\u00fd probl\u00e9m, phishingov\u00fd \u00fatok, \u00fapln\u00e1 strata konektivity a pod.<\/li>\n\n\n\n
  • Stredn\u00fd incident s v\u00fdznamn\u00fdm dopadom<\/strong> – napr. re\u0161tart viacer\u00fdch slu\u017eieb, nedostupnos\u0165 WebAdminu a pod.<\/li>\n\n\n\n
  • Men\u0161\u00ed incident s mal\u00fdm dopadom<\/strong> – napr. re\u0161tart slu\u017eby, podpornej slu\u017eby a pod.<\/li>\n<\/ul>\n\n\n\n

    Na Status page uverej\u0148ujeme aktu\u00e1lne incidenty, ktor\u00e9 patria medzi stredn\u00e9 a kritick\u00e9<\/strong>.<\/p>\n\n\n\n

    Rovnako ide o miesto, na ktorom n\u00e1jdete inform\u00e1cie o pl\u00e1novan\u00fdch z\u00e1sahoch na na\u0161ej infra\u0161trukt\u00fare.<\/p>\n\n\n\n

    Notifik\u00e1cie<\/h2>\n\n\n\n

    Zmeny na Status page je mo\u017en\u00e9 odobera\u0165 aj cez e-mail<\/strong> alebo Slack notifik\u00e1cie<\/strong>. Je mo\u017en\u00e9 sa prihl\u00e1si\u0165 k odberu inform\u00e1ci\u00ed<\/a> o v\u0161etk\u00fdch alebo jednotliv\u00fdch komponentoch. Pr\u00edpadne sa prihl\u00e1si\u0165 k odberu inform\u00e1ci\u00ed o aktu\u00e1lne prebiehaj\u00facom incidente.<\/p>\n\n\n\n

    Notifik\u00e1cie su zasielan\u00e9 k aktu\u00e1lnym kritick\u00fdm incidentom<\/strong> a k planovan\u00fdm stredn\u00fdm a kritick\u00fdm incidentom<\/strong>.<\/p>\n\n\n\n

    Plug-in pre v\u00e1\u0161 web<\/h2>\n\n\n\n

    V pr\u00edpade, \u017ee chcete ma\u0165 na va\u0161om webe inform\u00e1ciu o dostupnosti Websupport infra\u0161trukt\u00fary pre va\u0161ich klientov, m\u00f4\u017eete si prida\u0165 roz\u0161\u00edrenie<\/a> (plug-in), ktor\u00fd tak\u00e9to inform\u00e1cie poskytuje.<\/p>\n\n\n\n

    Ide o pridanie JS k\u00f3du pred t\u00fdm, ne\u017e uzavriete <\/body><\/code> tag.<\/p>\n\n\n\n

    <script async src=\"https:\/\/code.sorryapp.com\/status-bar\/4.latest\/status-bar.min.js\" data-for=\"7cbecf64\"><\/script><\/pre>\n\n\n\n
    Inform\u00e1cia sa zobrazuje len pri incidente v hlavi\u010dke v\u00e1\u0161ho web. \u0160tandardne zobrazuje inform\u00e1cie o v\u0161etk\u00fdch prebiehaj\u00facich incidentoch na v\u0161etk\u00fdch komponentoch. V pr\u00edpade, \u017ee chcete \u0161pecifikova\u0165 konkr\u00e9tne komponenty, je nutn\u00e9 \u0161pecifikova\u0165 ich ID<\/code> do data-filter-components<\/code> pod\u013ea dokument\u00e1cie<\/a>.<\/p>\n\n\n\n
    Komponent<\/strong><\/td>ID<\/strong><\/td><\/tr>
    Dom\u00e9ny<\/td>22560<\/td><\/tr>
    Webhosting<\/td>22561<\/td><\/tr>
    Webstr\u00e1nky a marketing<\/td>22570<\/td><\/tr>
    Servery a cloud<\/td>22733<\/td><\/tr>
    Z\u00e1kazn\u00edcka podpora<\/td>22562<\/td><\/tr>
    Sie\u0165 a bezpe\u010dnos\u0165<\/td>25288<\/td><\/tr>
    Weby, aplik\u00e1cie, API<\/td>22573<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
    Je mo\u017en\u00e9 \u00eds\u0165 do v\u00e4\u010d\u0161ej h\u013abky na jednotliv\u00e9 sub-komponenty, ich ID z\u00edskate pod\u013ea k\u00f3du elementov priamo na Status page. Je mo\u017en\u00e9, \u017ee sa bud\u00fa v \u010dase e\u0161te upravova\u0165.<\/p>\n\n\n\n
    Z\u00e1rove\u0148 je mo\u017en\u00e9, aby sa n\u00e1v\u0161tevn\u00edkom v\u00e1\u0161ho webu inform\u00e1cia opakovane zobrazovala v\u017edy bez mo\u017enosti jej zatvorenia pridan\u00edm data-dismissible=\"false\"<\/code>.<\/p>\n\n\n\n
    Vyrie\u0161enie je na prvom mieste<\/h2>\n\n\n\n
    Vyrie\u0161enie incidentu je a bude pre n\u00e1s v\u017edy na prvom mieste<\/strong> a m\u00e1 prioritu pred publikovan\u00edm inform\u00e1cie na slu\u017ebe Status page. Aj preto sa m\u00f4\u017ee sta\u0165, \u017ee o incidente v niektor\u00fdch pr\u00edpadoch informujeme s men\u0161\u00edm oneskoren\u00edm.<\/p>\n","protected":false},"excerpt":{"rendered":"
    Slu\u017eba Websupport Status page dostupn\u00e1 na adrese https:\/\/status.websupport.sk\/ poskytuje inform\u00e1cie o stave slu\u017eieb a podporn\u00fdch aplik\u00e1ci\u00ed. Ak\u00fdko\u013evek probl\u00e9m definujeme ako incident, \u010do je udalos\u0165, ktor\u00e1 sp\u00f4sob\u00ed nedostupnos\u0165 alebo zn\u00ed\u017eenie kvality slu\u017eby, ktor\u00e1 si vy\u017eaduje reakciu. Incident sa pova\u017euje za vyrie\u0161en\u00fd, ke\u010f sa slu\u017eba vr\u00e1ti sp\u00e4\u0165 do svojho plne funk\u010dn\u00e9ho stavu….<\/p>\n","protected":false},"author":28,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[225,55,69],"ht-kb-tag":[],"class_list":["post-19010","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-bezpecnost","ht_kb_category-zaciname","ht_kb_category-riesenie-nedostupnosti"],"yoast_head":"\nWebsupport Status page - Websupport centrum podpory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.websupport.sk\/podpora\/kb\/websupport-status-page\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Websupport Status page - Websupport centrum podpory\" \/>\n<meta property=\"og:description\" content=\"Slu\u017eba Websupport Status page dostupn\u00e1 na adrese https:\/\/status.websupport.sk\/ poskytuje inform\u00e1cie o stave slu\u017eieb a podporn\u00fdch aplik\u00e1ci\u00ed. 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