{"id":14661,"date":"2020-06-22T16:52:33","date_gmt":"2020-06-22T14:52:33","guid":{"rendered":"https:\/\/www.websupport.sk\/podpora\/?post_type=ht_kb&#038;p=14661"},"modified":"2022-02-16T15:11:27","modified_gmt":"2022-02-16T14:11:27","slug":"sprava-objednavky","status":"publish","type":"ht_kb","link":"https:\/\/www.websupport.sk\/podpora\/kb\/sprava-objednavky\/","title":{"rendered":"Spr\u00e1va objedn\u00e1vky"},"content":{"rendered":"\n<p>Ke\u010f\u017ee si uvedomujeme ak\u00e9 je potrebn\u00e9 ma\u0165 preh\u013ead v akom stave sa nach\u00e1dza objedn\u00e1vka, Vlastn\u00e1 webstr\u00e1nka pon\u00faka na ich spr\u00e1vu cel\u00fa sekciu \u2013 Objedn\u00e1vky.<\/p>\n\n\n\n<p>Po prejden\u00ed do editora a \u010dasti Obchod, uvid\u00edte \u010das\u0165 Objedn\u00e1vky. Na&nbsp;\u00favodnej obrazovke je zobrazen\u00fd mix v\u0161etk\u00fdch objedn\u00e1vok a&nbsp;v&nbsp;hornom menu s\u00fa filtre pre lep\u0161iu orient\u00e1ciu a&nbsp;preh\u013ead. Objedn\u00e1vky s\u00fa zoraden\u00e9 od najnov\u0161ej po najstar\u0161iu. <br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"284\" src=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-783x284.png\" alt=\"\" class=\"wp-image-14670\" srcset=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-783x284.png 783w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-50x18.png 50w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-1536x557.png 1536w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-60x22.png 60w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky-100x36.png 100w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavky.png 1824w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p>Pri zobrazenie detajlu objedn\u00e1vky ako aj kontaktn\u00fdch \u00fadajov z\u00e1kazn\u00edka sta\u010d\u00ed klikn\u00fa\u0165 na  konkr\u00e9tnu objedn\u00e1vku. Zobraz\u00ed sa stav objedn\u00e1vky, detail z\u00e1kazn\u00edka, inform\u00e1cie o po\u0161tovnom a platbe.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"563\" src=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail-783x563.png\" alt=\"\" class=\"wp-image-14673\" srcset=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail-783x563.png 783w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail-50x36.png 50w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail-60x43.png 60w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail-100x72.png 100w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2020\/06\/sprava_objednavy_detail.png 1153w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"stav-objednavky\">Stav objedn\u00e1vky<\/h2>\n\n\n\n<p>Stav objedn\u00e1vky sa odv\u00edja pod\u013ea druhu zvolenej platby. Toto s\u00fa mo\u017en\u00e9 stavy objedn\u00e1vky:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Prebieha platba<\/strong> &#8211; automaticky sa nastav\u00ed pri objedn\u00e1vke v pr\u00edpade platby prevodom. Z\u00e1kazn\u00edci obdr\u017eia emailom v\u00fdzvu k platbe.<\/li><li><strong>\u010cak\u00e1 na odoslanie<\/strong> &#8211; automaticky sa nastav\u00ed pri objedn\u00e1vke v pr\u00edpade platby na dobierku. Z\u00e1kazn\u00edci obdr\u017eia emailom inform\u00e1ciu, \u017ee objedn\u00e1vka \u010dak\u00e1 na spracovanie.<\/li><li><strong>Zaplaten\u00e9 <\/strong>&#8211; automaticky sa nastav\u00ed pri \u00faspe\u0161nej platbe cez PayPal \/ online kartou. Stav m\u00f4\u017eete nastavi\u0165 aj manu\u00e1lne ak obdr\u017e\u00edte platbu prevodom. Z\u00e1kazn\u00edci obdr\u017eia emailom potvrdenie o zaplaten\u00ed.<\/li><li><strong>Spracov\u00e1va sa<\/strong> &#8211; sl\u00fa\u017ei na ozna\u010denie objedn\u00e1vky, ktor\u00e1 \u010dak\u00e1 na spracovanie. Z\u00e1kazn\u00edci o tomto stave nie s\u00fa informovan\u00ed.<\/li><li><strong>Odoslan\u00e9<\/strong> &#8211; stav m\u00f4\u017eete nastavi\u0165 ak ste produkt odoslali. Z\u00e1kazn\u00edci obdr\u017eia emailom inform\u00e1ciu o odoslan\u00ed.<\/li><li><strong>Zru\u0161en\u00e9<\/strong> &#8211; m\u00f4\u017eete pou\u017ei\u0165 ak je potrebn\u00e9 zru\u0161i\u0165 e\u0161te nespracovan\u00fa objedn\u00e1vku. Z\u00e1kazn\u00edci o zru\u0161en\u00ed nie s\u00fa automaticky informovan\u00ed.<\/li><\/ul>\n\n\n\n<p>Stav objedn\u00e1vky je mo\u017en\u00e9 meni\u0165 len v ur\u010ditom porad\u00ed. Na uk\u00e1\u017eke m\u00f4\u017eete vidie\u0165 \u017eltou zv\u00fdraznen\u00fd odpor\u00fa\u010dan\u00fd postup spracovania objedn\u00e1vky v pr\u00edpade dobierky a v pr\u00edpade platby prevodom.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"456\" src=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-783x456.png\" alt=\"\" class=\"wp-image-21552\" srcset=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-783x456.png 783w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-300x175.png 300w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-768x447.png 768w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-50x29.png 50w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-1536x894.png 1536w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-60x35.png 60w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1-100x58.png 100w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok1.png 1985w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><figcaption>Dobierka &#8211; Odpor\u00fa\u010dan\u00fd postup spracovania<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"456\" src=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-783x456.png\" alt=\"\" class=\"wp-image-21555\" srcset=\"https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-783x456.png 783w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-300x175.png 300w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-768x447.png 768w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-50x29.png 50w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-1536x894.png 1536w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-60x35.png 60w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2-100x58.png 100w, https:\/\/www.websupport.sk\/podpora\/app\/uploads\/sites\/2\/2022\/02\/Obrazok2.png 1985w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><figcaption>Platba prevodom \/ PayPal &#8211; Odpor\u00fa\u010dan\u00fd postup spracovania<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Ke\u010f\u017ee si uvedomujeme ak\u00e9 je potrebn\u00e9 ma\u0165 preh\u013ead v akom stave sa nach\u00e1dza objedn\u00e1vka, Vlastn\u00e1 webstr\u00e1nka pon\u00faka na ich spr\u00e1vu cel\u00fa sekciu \u2013 Objedn\u00e1vky. Po prejden\u00ed do editora a \u010dasti Obchod, uvid\u00edte \u010das\u0165 Objedn\u00e1vky. Na&nbsp;\u00favodnej obrazovke je zobrazen\u00fd mix v\u0161etk\u00fdch objedn\u00e1vok a&nbsp;v&nbsp;hornom menu s\u00fa filtre pre lep\u0161iu orient\u00e1ciu a&nbsp;preh\u013ead. Objedn\u00e1vky&#8230;<\/p>\n","protected":false},"author":32,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[48,34],"ht-kb-tag":[],"class_list":["post-14661","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-e-shop","ht_kb_category-vlastna-webstranka-stara-verzia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spr\u00e1va objedn\u00e1vky - Websupport centrum podpory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.websupport.sk\/podpora\/kb\/sprava-objednavky\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spr\u00e1va objedn\u00e1vky - Websupport centrum podpory\" \/>\n<meta property=\"og:description\" content=\"Ke\u010f\u017ee si uvedomujeme ak\u00e9 je potrebn\u00e9 ma\u0165 preh\u013ead v akom stave sa nach\u00e1dza objedn\u00e1vka, Vlastn\u00e1 webstr\u00e1nka pon\u00faka na ich spr\u00e1vu cel\u00fa sekciu \u2013 Objedn\u00e1vky. 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