{"id":1014,"date":"2018-12-04T16:40:30","date_gmt":"2018-12-04T15:40:30","guid":{"rendered":"https:\/\/www.websupport.sk\/podpora\/?post_type=ht_kb&p=1014"},"modified":"2025-11-05T16:03:20","modified_gmt":"2025-11-05T15:03:20","slug":"nefunkcny-email","status":"publish","type":"ht_kb","link":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/","title":{"rendered":"Nefunk\u010dn\u00fd email"},"content":{"rendered":"N\u00e1vod vhodn\u00fd pre za\u010diato\u010dn\u00edkov<\/span>\n\n\n\n

V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, tak je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby. Sk\u00f4r ako sa obr\u00e1tite so vzniknut\u00fdm probl\u00e9mom na n\u00e1\u0161 helpdesk, presved\u010dte sa, \u010di tu nen\u00e1jdete odpove\u010f. <\/p>\n\n\n\n

\n\n\n\n

Overenie funk\u010dnosti e-mailovej schr\u00e1nky cez webmail<\/h2>\n\n\n\n

Prihl\u00e1senie sa do webmailu<\/a> je ten najr\u00fdchlej\u0161\u00ed sp\u00f4sob overenia hesla a rovnako aj funk\u010dnosti mailov\u00fdch serverov v pr\u00edpade, \u017ee testujete aj in\u00e9ho po\u0161tov\u00e9ho klienta ako napr\u00edklad Outlook a nefunguje V\u00e1m odli\u0161n\u00fd po\u0161tov\u00fd klient.<\/p>\n\n\n\n

Prihlasovanie zo zahrani\u010dia<\/h2>\n\n\n\n

Naj\u010dastej\u0161\u00edm probl\u00e9mom s nedostupnos\u0165ou je pristupovanie k emailom zo zahrani\u010dia<\/strong>, pr\u00edpadne pr\u00edstup na VPN<\/strong>. Z\u00e1kladn\u00e9 nastavenie emailovej schr\u00e1nky dovo\u013euje pristupova\u0165 k emailom z kraj\u00edn strednej Eur\u00f3py a niektor\u00fdch dovolenkov\u00fdch destin\u00e1ci\u00ed (Chorv\u00e1tsko, Taliansko, Turecko, Bulharsko, Gr\u00e9cko, Tunisko)<\/em>. <\/p>\n\n\n\n

Ak sa nach\u00e1dzate mimo t\u00fdchto kraj\u00edn a neviete sa prihl\u00e1si\u0165 k emailu, je to pr\u00e1ve z d\u00f4vodu \u017ee nem\u00e1te vo WeAdmine povolen\u00fa krajinu,kde sa nach\u00e1dzate. N\u00e1vod na pridanie zak\u00e1zanej krajiny alebo \u00fapln\u00e9 vypnutie GeoIP ochrany n\u00e1jdete v tomto \u010dl\u00e1nku<\/a>.<\/strong><\/p>\n\n\n\n

Neuhradenie vystavenej predfakt\u00fary<\/h2>\n\n\n\n

Nedostupnos\u0165 emailov m\u00f4\u017ee by\u0165 sp\u00f4soben\u00e1 deaktivovan\u00edm hostingovej alebo dom\u00e9novej slu\u017eby z d\u00f4vodu jej neuhradenia a preto je potrebn\u00e9 sa presved\u010di\u0165 vo Webadmine<\/a> <\/strong>\u017ee m\u00e1te uhraden\u00fa predfakt\u00faru za slu\u017eby, kde evidujete probl\u00e9m. Tieto inform\u00e1cie s\u00fa dostupn\u00e9 v sekci\u00ed Fakt\u00fary.<\/strong><\/p>\n\n\n\n

Nespr\u00e1vna konfigur\u00e1cia emailov\u00e9ho klienta<\/h2>\n\n\n\n

Preverte spr\u00e1vnos\u0165 zadan\u00fdch \u00fadajov v emailovom klientovi. <\/p>\n\n\n\n

Do nastaveni servera prich\u00e1dzajucej <\/strong>po\u0161ty nastavte:<\/p>\n\n\n\n

    \n
  • Host<\/strong>: imap.m1.websupport.sk<\/li>\n\n\n\n
  • Port<\/strong>: 993<\/li>\n\n\n\n
  • Meno<\/strong>: Va\u0161a cel\u00e1 emailov\u00e1 adresa<\/li>\n\n\n\n
  • Heslo<\/strong>: Heslo k va\u0161ej e-mailovej schr\u00e1nke<\/li>\n\n\n\n
  • Met\u00f3da \u0161ifrovania(overenia)<\/strong>: SSL<\/li>\n<\/ul>\n\n\n\n

    Do nastaveni servera odch\u00e1dzaj\u00facej <\/strong>po\u0161ty nastavte: <\/p>\n\n\n\n

      \n
    • Host<\/strong>: smtp.m1.websupport.sk<\/li>\n\n\n\n
    • Port<\/strong>: 465 (587 pre TLS)<\/li>\n\n\n\n
    • Meno<\/strong>: Va\u0161a cel\u00e1 emailov\u00e1 adresa<\/li>\n\n\n\n
    • Heslo<\/strong>: Heslo k va\u0161ej e-mailovej schr\u00e1nke<\/li>\n\n\n\n
    • Met\u00f3da \u0161ifrovania(overenia)<\/strong>: SSL\/TLS<\/li>\n<\/ul>\n\n\n\n

      Prekro\u010denie ochrann\u00e9ho limitu na po\u010det odoslan\u00fdch mailov<\/h2>\n\n\n\n

      Z\u00e1kladn\u00e9 nastavenie dovo\u013euje jednej e-mailovej schr\u00e1nke odosla\u0165 300 e-mailov za hodinu a celej dom\u00e9ne 2000 e-mailov za hodinu. O prekro\u010den\u00ed limitu nebude mo\u017en\u00e9 najbli\u017e\u0161\u00edch 60 min\u00fat odosla\u0165 \u010fal\u0161ie e-maily. Spr\u00e1vy odoslan\u00e9 po\u010das zablokovania nebudu doru\u010den\u00e9 a bude ich nutn\u00e9 odosla\u0165 znova po uplynut\u00ed 60 min\u00fat. Je preto potrebn\u00e9 po\u010dka\u0165 60 min\u00fat a odosielanie emailov bude op\u00e4\u0165 fun\u010dn\u00e9.<\/p>\n\n\n \t\t

      \r\n \t\t\t \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t","protected":false},"excerpt":{"rendered":"

      V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, tak je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby. Sk\u00f4r ako sa obr\u00e1tite so vzniknut\u00fdm probl\u00e9mom na n\u00e1\u0161 helpdesk, presved\u010dte sa, \u010di tu nen\u00e1jdete odpove\u010f. Overenie funk\u010dnosti e-mailovej schr\u00e1nky cez webmail Prihl\u00e1senie sa do webmailu je ten najr\u00fdchlej\u0161\u00ed…<\/p>\n","protected":false},"author":30,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[56,69],"ht-kb-tag":[],"class_list":["post-1014","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-emaily","ht_kb_category-riesenie-nedostupnosti"],"yoast_head":"\nNefunk\u010dn\u00fd email - Websupport centrum podpory<\/title>\n<meta name=\"description\" content=\"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nefunk\u010dn\u00fd email - Websupport centrum podpory\" \/>\n<meta property=\"og:description\" content=\"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/\" \/>\n<meta property=\"og:site_name\" content=\"Websupport centrum podpory\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-05T15:03:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/kb\\\/nefunkcny-email\\\/\",\"url\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/kb\\\/nefunkcny-email\\\/\",\"name\":\"Nefunk\u010dn\u00fd email - Websupport centrum podpory\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/#website\"},\"datePublished\":\"2018-12-04T15:40:30+00:00\",\"dateModified\":\"2025-11-05T15:03:20+00:00\",\"description\":\"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/kb\\\/nefunkcny-email\\\/#breadcrumb\"},\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/kb\\\/nefunkcny-email\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/kb\\\/nefunkcny-email\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nefunk\u010dn\u00fd email\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/#website\",\"url\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/\",\"name\":\"Websupport centrum podpory\",\"description\":\"Radi v\u00e1m pom\u00f4\u017eeme s va\u0161im probl\u00e9mom\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.websupport.sk\\\/podpora\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sk-SK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nefunk\u010dn\u00fd email - Websupport centrum podpory","description":"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/","og_locale":"sk_SK","og_type":"article","og_title":"Nefunk\u010dn\u00fd email - Websupport centrum podpory","og_description":"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.","og_url":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/","og_site_name":"Websupport centrum podpory","article_modified_time":"2025-11-05T15:03:20+00:00","twitter_card":"summary_large_image","twitter_misc":{"Predpokladan\u00fd \u010das \u010d\u00edtania":"2 min\u00faty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/","url":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/","name":"Nefunk\u010dn\u00fd email - Websupport centrum podpory","isPartOf":{"@id":"https:\/\/www.websupport.sk\/podpora\/#website"},"datePublished":"2018-12-04T15:40:30+00:00","dateModified":"2025-11-05T15:03:20+00:00","description":"V pr\u00edpade, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edva\u0165 Va\u0161u emailov\u00fa schr\u00e1nku, je potrebn\u00e9 preveri\u0165 skuto\u010dnosti, ktor\u00e9 maj\u00fa priamy dosah na nedostupnos\u0165 tejto slu\u017eby.","breadcrumb":{"@id":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/#breadcrumb"},"inLanguage":"sk-SK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.websupport.sk\/podpora\/kb\/nefunkcny-email\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.websupport.sk\/podpora\/"},{"@type":"ListItem","position":2,"name":"Nefunk\u010dn\u00fd email"}]},{"@type":"WebSite","@id":"https:\/\/www.websupport.sk\/podpora\/#website","url":"https:\/\/www.websupport.sk\/podpora\/","name":"Websupport centrum podpory","description":"Radi v\u00e1m pom\u00f4\u017eeme s va\u0161im probl\u00e9mom","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.websupport.sk\/podpora\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sk-SK"}]}},"_links":{"self":[{"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb\/1014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/users\/30"}],"version-history":[{"count":4,"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb\/1014\/revisions"}],"predecessor-version":[{"id":31332,"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb\/1014\/revisions\/31332"}],"wp:attachment":[{"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/media?parent=1014"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb-category?post=1014"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.websupport.sk\/podpora\/wp-json\/wp\/v2\/ht-kb-tag?post=1014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}