{"id":28334,"date":"2022-12-13T15:12:18","date_gmt":"2022-12-13T14:12:18","guid":{"rendered":"https:\/\/www.websupport.sk\/blog\/?p=28334"},"modified":"2025-11-19T16:09:00","modified_gmt":"2025-11-19T15:09:00","slug":"perfektna-automaticka-odpoved","status":"publish","type":"post","link":"https:\/\/www.websupport.sk\/blog\/2022\/12\/perfektna-automaticka-odpoved\/","title":{"rendered":"Ako na perfektn\u00fa automatick\u00fa odpove\u010f \u201emimo kancel\u00e1rie\u201c? (+ super vzory)"},"content":{"rendered":"Doba \u010d\u00edtania:<\/b><\/span> 7<\/span> min.<\/span><\/span>\n

Pracovn\u00e9 t\u00fd\u017edne ubehn\u00fa, ani sa nenazd\u00e1te a dovolenka je pred dverami. Hur\u00e1!<\/em><\/p>\n\n\n\n

Zost\u00e1va u\u017e len da\u0165 vedie\u0165 kolegom a klientom, \u017ee nebudete \u201ena dr\u00e1te\u201c. Je teda \u010das nastavi\u0165 si automatick\u00fa odpove\u010f<\/strong> alebo out-of-office e-mail. V skratke OOO. <\/em><\/p>\n\n\n\n

Ako nastavi\u0165 automatick\u00fa odpove\u010f?<\/strong><\/p>\n\n\n\n

\u010co je OOO? Je to funkcia va\u0161ej e-mailovej schr\u00e1nky, ktor\u00e1 automaticky po\u010das va\u0161ej dovolenky alebo choroby odosiela na ka\u017ed\u00fd prich\u00e1dzaj\u00faci e-mail<\/strong> odpove\u010f s textom, ktor\u00fd si vy dopredu priprav\u00edte. Takto odosielate\u013eom d\u00e1vate na zn\u00e1mos\u0165, \u017ee nie ste v pr\u00e1ci<\/strong> a do ur\u010ditej doby skr\u00e1tka neodpoviete na ich e-mail. <\/p>\n\n\n\n

\u010co sa t\u00fdka textu OOO, m\u00e1te dve mo\u017enosti. Nap\u00ed\u0161ete kr\u00e1tky form\u00e1lny e-mail o tom, \u017ee ste mimo kancel\u00e1rie, a prid\u00e1te kontakt na kolegu pre urgentn\u00e9 z\u00e1le\u017eitosti. Neuraz\u00ed, ani neprekvap\u00ed. \u00da\u010del splnen\u00fd. Tak\u00e1 povinn\u00e1 jazda.<\/p>\n\n\n\n

Alebo….<\/p>\n\n\n\n

….sa m\u00f4\u017eete in\u0161pirova\u0165 niektor\u00fdm z vtipn\u00fdch alebo origin\u00e1lnych OOO vzorov, ktor\u00e9 n\u00e1jdete ni\u017e\u0161ie v tomto \u010dl\u00e1nku.<\/p>\n\n\n\n

Ako nastavi\u0165 automatick\u00fa odpove\u010f?<\/strong><\/h2>\n\n\n\n

Najprv si po\u010fme poveda\u0165 ako na to.<\/p>\n\n\n\n

OOO si m\u00f4\u017eete nastavi\u0165, ke\u010f ste pre\u010d 2 t\u00fd\u017edne alebo p\u00e1r dn\u00ed, pr\u00edpadne aj len 1 de\u0148. <\/p>\n\n\n\n

    \n
  1. V nastaveniach e-mailu<\/strong> si n\u00e1jdite mo\u017enos\u0165 automatick\u00e1 odpove\u010f <\/em>alebo out of office<\/em> (OOO) – pod\u013ea toho, ak\u00fd typ e-mailovej slu\u017eby (ProtonMail, Tutanota, alebo Gmail, at\u010f.) alebo e-mailov\u00e9ho klienta (Outlook, eM Client, ThunderBird, at\u010f.) pou\u017e\u00edvate. Ak m\u00e1te e-mail hostovan\u00fd u n\u00e1s, skvel\u00fd n\u00e1vod ako si nastavi\u0165 OOO vo svojom webadmine n\u00e1jdete na na\u0161ej str\u00e1nke<\/a>.<\/li>\n<\/ol>\n\n\n\n
      \n
    1. Vyberte \u010das platnosti<\/strong> – odkedy dokedy sa automatick\u00e1 odpove\u010f m\u00e1 posiela\u0165.<\/li>\n<\/ol>\n\n\n\n
        \n
      1. Vyberte frekvenciu posielania<\/strong> \u2013 \u010di sa m\u00e1 odpove\u010f posiela\u0165 po ka\u017edom e-maile od toho ist\u00e9ho \u010dloveka, alebo len raz. <\/li>\n<\/ol>\n\n\n\n
          \n
        1. Vp\u00ed\u0161te tex<\/strong>t, ktor\u00fd chcete, aby odosielate\u013e dostal a dajte ulo\u017ei\u0165 zmeny. <\/li>\n<\/ol>\n\n\n\n

          \u010co by malo by\u0165 v texte \u201eout of office\u201c?<\/strong><\/h2>\n\n\n\n

          V z\u00e1sade by v\u00e1\u0161 OOO mal obsahova\u0165:<\/p>\n\n\n\n

            \n
          1. Priate\u013esk\u00fd, ale profesion\u00e1lny pozdrav. <\/li>\n\n\n\n
          2. Ako dlho budete pre\u010d.<\/li>\n\n\n\n
          3. D\u00e1tum, kedy sa vr\u00e1tite.<\/li>\n\n\n\n
          4. \u010ci e-mail odosielate\u013ea je presmerovan\u00fd niekomu in\u00e9mu.<\/li>\n\n\n\n
          5. Ak nie, koho a ako m\u00f4\u017ee odosielate\u013e v pr\u00edpade potreby kontaktova\u0165.<\/li>\n<\/ol>\n\n\n\n

            Profesion\u00e1lne e-mailov\u00e9 slu\u017eby umo\u017e\u0148uj\u00fa naraz posiela\u0165 dva r\u00f4zne druhy OOO \u2013 jeden typ dovn\u00fatra organiz\u00e1cie va\u0161im kolegom a druh\u00fd typ mimo organiz\u00e1cie va\u0161im klientom.<\/p>\n\n\n\n

            Ako m\u00f4\u017ee vyzera\u0165 text \u0161tandardn\u00e9ho \u201eOOO\u201c e-mailu? Po\u010fme sa pozrie\u0165 na naj\u010dastej\u0161ie pr\u00edklady.<\/p>\n\n\n\n

            Som na dovolenke<\/strong><\/h2>\n\n\n\n

            Ke\u010f odch\u00e1dzate na dovolenku, viete, kedy sa vr\u00e1tite. Dajte do OOO z\u00e1kladn\u00e9 veci a viete, \u017ee ni\u010d nepokaz\u00edte.<\/p>\n\n\n\n

            Zdrav\u00edm,<\/em><\/p>\n\n\n\n

            Moment\u00e1lne ma n\u00e1jdete ly\u017eova\u0165 v na\u0161ich kr\u00e1snych Vysok\u00fdch Tatr\u00e1ch. Ke\u010f\u017ee som bez pr\u00edstupu k m\u00f4jmu pracovn\u00e9mu e-mailu, na V\u00e1\u0161 e-mail odpoviem najsk\u00f4r po mojom n\u00e1vrate 9.1.2023. Ak je V\u00e1\u0161 e-mail urgentn\u00fd, kontaktuje na\u0161u kancel\u00e1riu na office@nasakancelaria.sk a moji kolegovia sa V\u00e1\u0161ho e-mailu s nad\u0161en\u00edm ujm\u00fa. <\/em><\/p>\n\n\n\n

            Majte kr\u00e1sne sviatky a \u0161\u0165astn\u00fd Nov\u00fd rok!<\/em><\/p>\n\n\n\n

            Silvia<\/em><\/p>\n\n\n\n

            Som na PN<\/h2>\n\n\n\n

            Ak ste na PN, v\u00e4\u010d\u0161inou neviete, kedy presne sa vr\u00e1tite. Ak nebudete ma\u0165 pr\u00edstup k firemn\u00e9mu e-mailu<\/a> ani pri pred\u013a\u017een\u00ed va\u0161ej PN, rad\u0161ej uve\u010fte v OOO len za\u010diatok va\u0161ej nepr\u00edtomnosti. <\/p>\n\n\n\n

            Dobr\u00fd de\u0148,<\/em><\/p>\n\n\n\n

            Moment\u00e1lne som do\u010dasne mimo kancel\u00e1rie od dd\/mm\/rrrr bez pr\u00edstupu k pracovn\u00e9mu e-mailu. V\u00e1\u0161 e-mail nebol preposlan\u00fd. Ak v\u00e1\u0161 e-mail znesie nejak\u00fd \u010das, odpoviem v\u00e1m hne\u010f po mojom n\u00e1vrate.<\/em><\/p>\n\n\n\n

            V urgentn\u00fdch pr\u00edpadoch kontaktujte, pros\u00edm, moju kolegy\u0148u \u013dubicu Sta\u0161kov\u00fa, e-mail xxx@xxx.sk. <\/em><\/p>\n\n\n\n

            S pozdravom,<\/em><\/p>\n\n\n\n

            Kl\u00e1ra Zemit\u00e1<\/em><\/p>\n\n\n\n

            Som na konferencii alebo workshope<\/strong><\/h2>\n\n\n\n

            Ak u\u017e mus\u00edte niekde str\u00e1vi\u0165 pracovne p\u00e1r dn\u00ed, sk\u00faste to vyu\u017ei\u0165 a nadvia\u017ete nejak\u00e9 kontakty. Alebo upevnite tie existuj\u00face.<\/p>\n\n\n\n

            Pekn\u00fd de\u0148,<\/em><\/p>\n\n\n\n

            v\u010faka za V\u00e1\u0161 e-mail. Dd\/mm-dd\/mm som na konferencii v xxx. Po\u010fme sa tam stretn\u00fa\u0165! O \u010dom konferencia je? Tu je link www.ssss.sk.<\/em><\/p>\n\n\n\n

            Ak nepl\u00e1nujete \u00eds\u0165 na konferenciu, ale budete v tej dobe v meste, k\u013eudne mi zavolajte +421xxxxxxxx a stretnime sa.<\/em><\/p>\n\n\n\n

            Budem sa te\u0161i\u0165!<\/em><\/p>\n\n\n\n

            Ak sa neuvid\u00edme, na v\u00e1\u0161 e-mail odpoviem hne\u010f po svojom n\u00e1vrate.<\/em><\/p>\n\n\n\n

            S pozdravom,<\/em><\/p>\n\n\n\n

            Ing. Roman Hra\u0161ko<\/em><\/p>\n\n\n\n

            Intern\u00fd e-mail <\/strong><\/h2>\n\n\n\n

            Ak nekomunikujete so z\u00e1kazn\u00edkmi alebo in\u00fdmi \u013eu\u010fmi mimo firmy, sta\u010d\u00ed v\u00e1m pripravi\u0165 si OOO len pre kolegov. M\u00f4\u017ee vyzera\u0165 aj takto:<\/p>\n\n\n\n

            Ahojte,<\/em><\/p>\n\n\n\n

            Moment\u00e1lne som mimo kancel\u00e1rie. Budem sp\u00e4\u0165 v pondelok dd\/mm. V\u0161etky podklady som dal na drive. Ak nie\u010do treba dovysvetli\u0165, pokojne dajte vedie\u0165 Janke alebo \u013dubo\u0161ovi.<\/em><\/p>\n\n\n\n

            Diky moc,<\/em><\/p>\n\n\n\n

            Mi\u0148o <\/em><\/p>\n\n\n\n

            Som v pr\u00e1ci, ale nem\u00e1m \u010das<\/strong><\/h2>\n\n\n\n

            Ak m\u00e1te celodenn\u00fa akciu a nebudete k dispoz\u00edcii na 100 %, dajte klientom o tom vedie\u0165 napr\u00edklad aj takto:<\/p>\n\n\n\n

            Dobr\u00fd de\u0148,<\/em><\/p>\n\n\n\n

            \u010fakujem za V\u00e1\u0161 e-mail. V d\u0148och 7.-8.12. organizujem dvojd\u0148ov\u00fd workshop. Na e-maily preto budem odpoveda\u0165 sporadicky pod\u013ea moment\u00e1lnych \u010dasov\u00fdch mo\u017enost\u00ed po\u010das t\u00fdchto dvoch dn\u00ed. Pros\u00edm, ozna\u010dte d\u00f4le\u017eit\u00e9 e-maily v predmete ako URGENT, alebo pr\u00edvlastkom ve\u013emi d\u00f4le\u017eit\u00e9. Na tie sa budem sna\u017ei\u0165 reagova\u0165 prednostne. <\/em><\/p>\n\n\n\n

            V neodkladn\u00fdch veciach kontaktujte, pros\u00edm, kolegu Mgr. J\u00e1na Matu\u0161ku na xxx@xxx.sk alebo na tel.\u010d.: +4219xx xxx xxx.<\/em><\/p>\n\n\n\n

            \u010eakujem za pochopenie.<\/em><\/p>\n\n\n\n

            S \u00factou,<\/em><\/p>\n\n\n\n

            JUDr. Jana Smolensk\u00e1  <\/em><\/p>\n\n\n\n

            Matersk\u00e1\/rodi\u010dovsk\u00e1<\/strong><\/h2>\n\n\n\n

            V\u00e1\u017een\u00fd odosielate\u013e,<\/em><\/p>\n\n\n\n

            \u010eakujem za V\u00e1\u0161 e-mail. Moment\u00e1lne \u010derp\u00e1m matersk\u00fa dovolenku do konca tohto kalend\u00e1rneho roka. Dovtedy v\u0161etky moje \u00falohy bude svedomito plni\u0165 na\u0161a talentovan\u00e1 SEO \u0161pecialistka, Lenka V\u00fdletn\u00e1. Je V\u00e1m k dispoz\u00edcii na xxx@xxx.sk a na tel.\u010d.: +421x xxx xxx.<\/em><\/p>\n\n\n\n

            Prajem v\u0161etko dobr\u00e9 a te\u0161\u00edm sa na skor\u00e9 stretnutie.<\/em><\/p>\n\n\n\n

            S \u00factou,<\/em><\/p>\n\n\n\n

            Monika Horn\u00e1<\/em><\/p>\n\n\n\n

            Pro tip: Ako v ka\u017edom e-maile, nezabudnite na povinn\u00fa s\u00fa\u010das\u0165, a to je e-mailov\u00fd podpis alebo p\u00e4ti\u010dka. Ako na to? U n\u00e1s vo Websupporte si ho <\/strong>nastav\u00edte takto jednoducho<\/strong><\/a>.<\/strong><\/p>\n\n\n\n

            Anglick\u00fd out of office<\/em> vzor<\/strong><\/h2>\n\n\n\n

            Pracujete v medzin\u00e1rodnom prostred\u00ed a potrebuje si r\u00fdchlo nastavi\u0165 OOO? Tak sa in\u0161pirujte napr\u00edklad t\u00fdmto vzorom. <\/h3>\n\n\n\n

            Hello,<\/em><\/p>\n\n\n\n

            I am out of the office with limited access to my e-mail until my return on Sept. 20. If you need assistance before my return, please contact Lenka Z\u00e1vodn\u00e1 at zavodna@nasafirma.sk or +4219xx xxx xxx.<\/em><\/p>\n\n\n\n

            Best regards,<\/em><\/p>\n\n\n\n

            Aneta \u0160\u0165astn\u00e1<\/em><\/p>\n\n\n\n

            SEO speciallist<\/em><\/p>\n\n\n\n

            Neboj\u00edte sa by\u0165 rebel? Tak vysk\u00fa\u0161ajte tieto origin\u00e1lne tipy<\/strong><\/h2>\n\n\n\n

            Pri OOO si treba uvedomi\u0165, \u017ee nikdy neviete, kto v\u0161etko v\u00e1m m\u00f4\u017ee posla\u0165 e-mail. Ak ale m\u00e1te dostato\u010dne uvo\u013enen\u00fa firemn\u00fa kult\u00faru, automatick\u00e1 odpove\u010f okorenen\u00e1 vtipom v\u00f4bec nemus\u00ed by\u0165 zl\u00fd n\u00e1pad. <\/p>\n\n\n\n

            \u010co poviete na tieto tipy?<\/p>\n\n\n\n

            1. Vy\u0165a\u017een\u00fd mana\u017e\u00e9r na ly\u017eova\u010dke<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Moment\u00e1lne som mimo kancel\u00e1rie. M\u00e1m so sebou mobiln\u00fd telef\u00f3n, \u010d\u00edslo z pochopite\u013en\u00fdch d\u00f4vodov zdie\u013ea\u0165 nebudem. Ak ho uh\u00e1dnete, r\u00e1d v\u00e1m na telefon\u00e1t odpoviem.<\/p>\n\n\n\n

            2. Customer support telef\u00f3nneho oper\u00e1tora<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> \u010eakujem za va\u0161u spr\u00e1vu. Z va\u0161ej platobnej karty bolo stiahnut\u00fdch 5,99 EUR za prv\u00fdch 10 slov a 1,99 EUR za ka\u017ed\u00e9 \u010fal\u0161ie slovo. <\/p>\n\n\n\n

            3. Marketingov\u00fd mana\u017e\u00e9r<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> 404. Marketingov\u00fd mana\u017e\u00e9r sa nena\u0161iel.<\/p>\n\n\n\n

            4. \u0160\u00e9fka<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Som mimo kancel\u00e1rie do dd\/mm, 23:59 hod. U\u017eite si to ticho a pokoj.<\/p>\n\n\n\n

            5. Geek<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Budem mimo kancel\u00e1rie do bud\u00faceho t\u00fd\u017ed\u0148a. M\u00e1m vynikaj\u00faci pr\u00edstup k telef\u00f3nu aj e-mailu. Ur\u010dite ho nebudem pou\u017e\u00edva\u0165 na pracovn\u00e9 \u00fa\u010dely.<\/p>\n\n\n\n

            6. Office mana\u017e\u00e9rka<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> \u010eakujeme za va\u0161u spr\u00e1vu, ktor\u00e1 bola pr\u00e1ve zaraden\u00e1 do n\u00e1\u0161ho syst\u00e9mu pod \u010d\u00edslom 352. Odpove\u010f m\u00f4\u017eete o\u010dak\u00e1va\u0165 o 14 t\u00fd\u017ed\u0148ov.<\/p>\n\n\n\n

            7. \u0160\u00e9f<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Teraz ly\u017eujem. Ke\u010f sa vr\u00e1tim, skontrolujem v\u00e1\u0161 e-mail. A splnenie v\u0161etk\u00fdch ostatn\u00fdch \u00faloh tie\u017e. Vlastne idem na to u\u017e teraz. Tak\u017ee d\u00fafam, \u017ee u\u017e to m\u00e1te hotov\u00e9.<\/p>\n\n\n\n

            8. Pracovn\u00edk call centra<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Zdrav\u00edm, som na dovolenke. D\u00fafam, \u017ee vyhr\u00e1m v lot\u00e9rii a u\u017e nikdy sa nevr\u00e1tim.<\/p>\n\n\n\n

            9. Teamleader<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Nem\u00e1m pr\u00edstup k e-mailu do m\u00f4jho n\u00e1vratu dd\/mm. Chcem v\u00e1s ubezpe\u010di\u0165, \u017ee va\u0161a spr\u00e1va bude vymazan\u00e1 v porad\u00ed, v ktorom pri\u0161la.<\/p>\n\n\n\n

            10. Admin<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> T\u00fato automatick\u00fa spr\u00e1vu ste obdr\u017eali kv\u00f4li mojej nepr\u00edtomnosti na pracovisku do dd\/mm. Ak by som v pr\u00e1ci bol, \u017eiaden e-mail by ste pravdepodobne nedostali.<\/p>\n\n\n\n

            11. Sales mana\u017e\u00e9r<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Budem mimo kancel\u00e1rie od dd\/mm do dd\/mm. Ak ide o urgentn\u00fa z\u00e1le\u017eitos\u0165, volajte, pros\u00edm, \u010d\u00edslo 112.<\/p>\n\n\n\n

            12. Asistent<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Zo zdravotn\u00fdch d\u00f4vodov budem mimo kancel\u00e1rie po dobu dvoch t\u00fd\u017ed\u0148ov do dd\/mm. Po mojom n\u00e1vrate ma, pros\u00edm, oslovujte \u201cLoretta\u201d namiesto \u201cRichard.\u201d<\/p>\n\n\n\n

            13. Skuto\u010dn\u00fd rebel<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Som mimo kancel\u00e1rie, odpoviem hne\u010f ako sa vr\u00e1tim. OK, v skuto\u010dnosti nie som, len v\u00e1s ignorujem.<\/p>\n\n\n\n

            14. Developer<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Moment\u00e1lne som mimo kancel\u00e1rie. Ak ide o urgentn\u00fa z\u00e1le\u017eitos\u0165, tweetnite mi va\u0161u spr\u00e1vu s hashtagom #otravujempocasdovolenky.<\/p>\n\n\n\n

            15. \u0160kodoradostn\u00fd kolega<\/strong><\/p>\n\n\n\n

            Odpove\u010f:<\/strong> Som na ly\u017eova\u010dke. Odpor\u00fa\u010dam v\u00e1m vysk\u00fa\u0161a\u0165 to tie\u017e. PS: Toto nie je pozvanie.<\/p>\n\n\n\n

            Nechceme, aby v\u00e1s va\u0161a e-mailov\u00e1 odpove\u010f st\u00e1la kari\u00e9ru, preto si vzory upravte pod\u013ea seba. ? V \u010fal\u0161om \u010dl\u00e1nku v\u00e1m uk\u00e1\u017eeme, ako si jednoducho nastav\u00edte automatick\u00fa odpove\u010f v Gmaile a Outlooku<\/a>.<\/p>\n\n\n\n

            Ak m\u00e1te sk\u00fasenos\u0165 s vtipn\u00fdm out of office<\/em>, dajte n\u00e1m o tom vedie\u0165!<\/p>\n","protected":false},"excerpt":{"rendered":"

            Pracovn\u00e9 t\u00fd\u017edne ubehn\u00fa, ani sa nenazd\u00e1te a dovolenka je pred dverami. Hur\u00e1! Zost\u00e1va u\u017e len da\u0165 vedie\u0165 kolegom a klientom, \u017ee nebudete \u201ena dr\u00e1te\u201c. Je teda \u010das nastavi\u0165 si automatick\u00fa odpove\u010f alebo out-of-office e-mail. V skratke OOO.  Ako nastavi\u0165 automatick\u00fa odpove\u010f? \u010co je OOO? Je to funkcia va\u0161ej e-mailovej schr\u00e1nky, ktor\u00e1 automaticky po\u010das va\u0161ej dovolenky alebo […]<\/p>\n","protected":false},"author":59,"featured_media":28340,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2855,8],"tags":[3743,239,252,605,615],"class_list":["post-28334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pouzivatel","category-tipy-a-triky","tag-automaticka-odpoved-2","tag-e-mail","tag-email","tag-ooo","tag-out-of-office"],"yoast_head":"\nAko na perfektn\u00fa automatick\u00fa odpove\u010f - Websupport Blog<\/title>\n<meta name=\"description\" content=\"Budete mimo kancel\u00e1rie? Nastavte si automatick\u00fa odpove\u010f vo va\u0161om e-maile. 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